Your privacy is our priority

At Omok Services LLC, we understand the importance of trust and confidentiality. We are committed to protecting your personal information and ensuring your peace of mind when you use our cleaning services. Learn how we handle your data with the utmost care and professionalism.

Our commitment to your personal information

At Omok Services LLC, we want customers to know that their privacy, personal information, and trust are taken seriously. Any information shared with us — including contact details, addresses, scheduling information, and service preferences — is handled with professionalism, confidentiality, and care.

The most important things we want customers to know are:

  • Their information is kept private and secure.
  • We do not sell, share, or misuse customer information.
  • We only collect information necessary to provide services.
  • Information is used strictly for scheduling, communication, estimates, billing, and improving customer service.
  • Respect and confidentiality matter to us. We understand that customers are trusting us with access to their homes and businesses, and we treat that responsibility seriously.
  • Professional communication and secure handling. Customer information is handled responsibly and only accessed when necessary to support cleaning services and customer needs.

Information we collect

Omok Services LLC may collect basic personal information from customers when they request services, contact the company, or visit the website. This information is gathered only to help provide cleaning services, communicate with customers, and improve the customer experience.

The types of information that may be collected include:

  • Full name
  • Phone number
  • Email address
  • Home or business address
  • Service request details
  • Preferred appointment dates and times
  • Billing or payment information (when applicable)
  • Communication preferences

When customers visit the website, certain non-personal information may also be collected automatically, such as:

  • Browser type
  • Device information
  • IP address
  • Website usage and page activity
  • Cookies or analytics data

This information helps improve website functionality, customer support, scheduling, and overall service quality.

How we use your information

Omok Services LLC uses customer information strictly to provide professional cleaning services, maintain clear communication, and improve the overall customer experience. We only use the information necessary to support business operations and customer needs.

Customer information may be used for purposes such as:

  • Scheduling cleaning appointments
  • Providing estimates and service confirmations
  • Communicating appointment reminders or updates
  • Responding to customer questions or requests
  • Processing payments and billing
  • Customizing cleaning services based on customer preferences
  • Improving customer support and service quality
  • Sending follow-up communications regarding services
  • Maintaining internal business records

Website usage information may also help:

  • Improve website performance and functionality
  • Understand customer interests and service inquiries
  • Enhance online user experience and communication

We do not use customer information for improper purposes, and we respect the privacy and trust of our clients.

When we share information

Omok Services LLC respects customer privacy and does not sell or improperly share customer personal information with third parties. Any information shared is limited to situations necessary for operating the business, providing services, or complying with legal obligations.

Customer information may only be shared under limited circumstances such as:

  • Service providers or business tools: Trusted third-party providers that assist with scheduling, payment processing, invoicing, website hosting, or communication services may have limited access to necessary information.
  • Legal or regulatory requirements: Information may be disclosed if required by law, court order, or to protect the rights, safety, or property of the business or others.
  • Customer-authorized requests: Information may be shared if a customer specifically requests or authorizes it.
  • Business operations and security: Limited information may be used to help maintain secure systems, prevent fraud, or support operational needs.

We only share information when absolutely necessary and always with an emphasis on maintaining your privacy and security.